Process
Empathize
As part of a design sprint, I was given access to a user interview and user polls about what users had difficulties with the app. Users indicated that finding recipes they wanted to cook were easy, however the process of following the recipe and knowing what steps to take were difficult. Users felt that time was wasted by not preparing certain parts of the recipes while other parts were being cooked or prepared. This left users struggling and stressed about the recipes coming out over cooked, or overall not being executed correctly. Overall through user polls and the interview, users wanted an easier process of assembling the recipe in the most efficient and proper way.
Define
User personas were supplied to us. Our target audience was for users who have picked out recipes and find frustrations while cooking the food. Whether it is getting the timing right or having items prepared and ready for the next steps.
Ideate
Through the design sprint process. I created a user map after doing a lightning demo and from the lightning demo I did some crazy - 8 sketching and storyboarded from there. Once I created the sketches of the storyboarding I moved onto prototyping.
Test
Once the prototyping was finished. I selected 5 users, and conducted usability testing. From the usability testing, there were some common themes that came up as user frustrations or recommendations. Users liked having a video where they can watch how to assemble the meal completely first. Users also mentioned that they would like the ability to see all the ingredients needed for each step, and have the ability to quickly go back to previous steps as well. Users also mentioned wanting the ability to swap out certain recipes for dietary restrictions.