In order to gain insight on the problem and better understand users’ reasons for gym anxiety, I reached out to friends who have gone to the gym or have had gym memberships. The goals for my research were to better understand what feelings other women face when going to the gym and how they would feel if there was more of a female community at the gym. I first conducted secondary research to find statistics on female gym membership rates and interest in fitness. According to my secondary research, women’s interest in fitness has grown, while gym memberships have dropped. Research also indicates that more than half of female gym goers have felt uncomfortable at the gym.
In order to gain more insight I conducted user interviews with women who have or had gym memberships. Through my user interviews, I found that a majority of interviewees avoided certain times at the gym, or had a gym partner to feel safer going to the gym.
Overall, through my secondary research and user interviews, I found that most women wanted a better female community at the gym, female safe spaces, and women only times for the gym.
Through the secondary research and user interviews, I was able to define the pain points and develop the problem statements and user personas.
The main pain points discovered were wanting to focus on their workouts, having peace while working out, and avoiding unsolicited advice while working out.